Privacy Policy

Updated: Jun 24, 2026

This Privacy Policy explains how Digiso Limited (“Digiso,” “Simplar,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit simplar.tech, use the Simplar platform, or otherwise interact with us.

Digiso Limited is a company registered in England and Wales (company number 15585539). For the purposes of UK data protection law, Digiso Limited is the “data controller” of the personal data described in this policy.

1. Information we collect

We collect the following categories of personal information:

• Information you provide to us. Your name, email address, telephone number, company name, billing details, and any information you submit when you request a demo, create an account, contact us, or correspond with our team.
• Information about your use of our services. Account activity, log data, device and browser information, IP address, and usage analytics collected when you use the Simplar platform.
• Information from cookies and similar technologies. Used to operate the site, remember your preferences, and understand how visitors use our pages. See the Cookies section below.
• Customer data. Where you use Simplar to manage your own customers or contacts, you may upload personal data relating to third parties. In respect of that data, you are the controller and we act as your processor, handling it under our Terms of Service and Data Processing Addendum.

2. How we use your information

We use personal information to:

• provide, operate, and maintain the Simplar platform and your account;
• process payments and manage billing;
• respond to enquiries, demo requests, and support tickets;
• send service-related communications (such as security or billing notices);
• send marketing communications where you have consented or where we are otherwise permitted to do so;
• improve and develop our products and analyse usage;
• comply with legal obligations and enforce our agreements.

3. Legal bases for processing

Under UK GDPR, we rely on the following legal bases:

• Contract — to provide the services you have requested and manage our agreement with you.
• Legitimate interests — to operate, secure, and improve our business and services, provided your rights do not override those interests.
• Consent — for certain marketing communications and non-essential cookies, which you may withdraw at any time.
• Legal obligation — where we must process data to comply with the law.

4. Sharing your information

We do not sell your personal information. We may share it with:

• Service providers who help us operate, including our payment processor Stripe, our hosting provider Amazon Web Services, and analytics or email providers, who process data on our behalf under contract;
• Professional advisers such as lawyers, accountants, and auditors;
• Authorities or third parties where required by law, or in connection with a merger, acquisition, or sale of our business.

Some providers may process data outside the UK. Where they do, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or adequacy regulations.

5. Data retention

We keep personal information only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymise it.

6. Your rights

Under UK data protection law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data;
• object to or restrict our processing;
• request portability of your data;
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@simplar.tech. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk.

7. Cookies

Our website uses essential cookies required for it to function, and, with your consent, analytics and preference cookies. You can manage your preferences through our cookie banner or your browser settings. [If you use a specific consent tool, name it here.]

8. Security

We follow industry-standard measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.

9. Children’s privacy

Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.

11. Contact us

If you have questions about this policy or how we handle your data, contact us at:

Digiso Limited (trading as Simplar)
Email: privacy@simplar.tech